Contact the practice

Cambridge House Surgery

Bentilee Neighbourhood Centre
231 -251 Dawlish Drive
Bentilee
Stoke-on-Trent
ST2 0EU

Telephone: 01782 219075

Out of Hours: 111

Get Directions

Opening Times

Monday8:00am to and to 6:30pm
Out of hours cover from 6pm to 6.30 - Call 01782 651651 and then 6.30 pm until 8am - call 111
Tuesday8:00am to 6:30pm
Out of hours cover from 6pm to 6.30pm Call 01782 651651 and then 6.30 pm until 8am - call 111
Wednesday8:00am to 6:30pm
Out of hours cover from 6pm to 6.30pm Call 01782 651651 and then 6.30 pm until 8am - call 111
Thursday8:00am to 6:30pm
Out of hours cover from 6pm to 6.30pm Call 01782 651651 and then 6.30 pm until 8am - call 111
Friday8:00am to 6:30pm
Out of hours cover from 6pm to 6.30pm Call 01782 651651 and then 6.30 pm until 8am - call 111
SaturdayClosed
SundayClosed

If you need help when we are closed

When the surgery is closed, if you need medical help you must call NHS 111.

Physical accessibility

The surgery is a single storey building and therefore is fully accessible for wheelchair users in all public parts of the building.

How to make a complaint

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Practice Complaints Procedure